Privacy Policy
Effective Date: 9 October 2026
Skanda Financials, operating under the brand names Banking & MSME Support and MSME Legal Care, respects the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you contact us through our website, WhatsApp, social media, or other communication channels.
Information We Collect
We may collect information voluntarily provided by you, including your name, mobile number, email address, city or location, business information, loan or financial-service requirements, MSME-related information, and information contained in messages you send to us.
We may also receive information through WhatsApp Business Platform, Meta services, website forms, and other communication tools used by our business.
How We Use Information
We use the information collected to respond to enquiries, understand customer requirements, provide preliminary information regarding MSME loans, credit-related services, registrations, project reports, recovery services, legal or technical support, route enquiries to appropriate services, provide customer support, and improve our services.
Information provided through our WhatsApp service may be processed using automated systems or artificial-intelligence tools to assist in responding to enquiries. Automated responses are for preliminary assistance only and do not constitute a guarantee of loan approval, credit approval, legal outcome, or financial result.
WhatsApp and Third-Party Service Providers
Our services may use third-party technology providers, including Meta/WhatsApp Business Platform, cloud hosting providers, and artificial-intelligence service providers, where necessary to operate our communication and customer-support systems.
These providers may process information only as necessary to provide their respective services and are subject to their own privacy and security policies.
Sharing of Information
We do not sell customers' personal information.
Information may be shared with service providers, financial institutions, professional advisers, or other relevant parties only when necessary to respond to a customer's request, provide a requested service, comply with applicable law, or where the customer has provided appropriate consent.
Sensitive Information
Please do not send passwords, OTPs, PINs, card details, banking credentials, or other unnecessary confidential information through WhatsApp or unsecured communication channels.
Data Retention
We retain personal information only for as long as reasonably necessary to provide customer support and requested services, maintain business records, comply with legal or regulatory requirements, and resolve disputes.
Data Security
We take reasonable administrative and technical measures to protect information against unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based communication system can be guaranteed to be completely secure.
Your Rights and Data Deletion
You may contact us to request access to, correction of, or deletion of personal information held by us, subject to applicable legal and regulatory requirements.
Data deletion requests may be submitted through our website contact page or through our official business contact channels. We will review and process valid requests in accordance with applicable requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revised policy will be published on this page together with an updated effective date.
Contact
Skanda Financials
Operating as Banking & MSME Support / MSME Legal Care
Hyderabad, Telangana, India
Website: www.msmelegalcare.com
WhatsApp: +91 88851 47819